5 minutes ago: 16 sec
15 minutes ago: 16 sec
Today's average accuracy rate: 88.2 %
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- Jul 27: RESOLVED - Live Chat support is temporarily unavailable. It will be back shortly! In the meanwhile, please contact us via email (see "Contact Us" section).
- Jun 11: RESOLVED - Due to issues with one our providers, our recaptcha v2 solution was partially unavailable between 2018-06-09 & 2018-06-11. It's now back to 100% and measures have been taken to ensure thie situation doesn't happen again. We apologize for the inconveniences this may have caused you! If you were affected by this, please Contact Support and we'll gladly compensate you!
- May 14: RESOLVED- Due to a planned server upgrade, the service will be partially disrupted for No more than 5 minutes within 15:00-15:05hrs (UTC-4) next Wednesday, May 16th. We appreciate your patience and understanding!
Refunds are discretionary and a decision will be made on a case by case basis. All requests for a refund will be considered on their merits that you submit all relevant information, such as your user credentials when making your request. Requests for refunds should be sent as a logged enquiry to the Support Team either through the Support Chat Interface, or any of the administrative emails provided in the Contact Us section.
We will endeavor to deal with refund requests within 10 working days. Your request might be answered sooner, but please expect to wait 10 working days.
Where you have terminated your agreement with us, the particular provisions relating to your liability on termination will apply.
We are unable to refund money used in submitted and decoded CAPTCHAs. Once any CAPTCHA is submitted and solved, that sale is final and is non refundable. However, if you feel your request deserves an exception you may send your request through the aforementioned protocol and our management team will revise it to make a fair decision.
*Disclaimer*: We won't issue refunds to purchases with more than 30 days old.